Interactive Quotation Builder

Business context

Customers needed a clearer way to explore rental packages before starting a pricing conversation.

The problem

The original process relied on repeated chat messages, manual quantity checks, and follow-up explanations.

The goal

Make estimates easier to build, understand, save, and revisit without requiring account registration.

User experience decisions

• Show easy packages before custom item selection.
• Allow chair and table quantities to be adjusted independently.
• Reveal add-ons in context so customers understand when covers or color variants apply.
• Keep the estimate summary visible while choices change.
• Calculate delivery from the selected service area.
• Save estimates locally so customers can reopen them later.

Technical approach

• Built a typed frontend flow with reusable pricing and summary components.
• Stored saved estimates in the customer browser for a lightweight no-account experience.
• Kept the calculation logic separate from the interface so pricing rules can be reviewed clearly.

Interface walkthrough

• Customers begin with a package, then adjust individual quantities when needed.
• Optional services appear beside the relevant choices instead of in a detached list.
• The final estimate can be saved and shared as a conversation reference.

Outcome

Turned a manual pricing conversation into a structured customer experience that makes estimates easier to understand, save, and discuss.

Reflection

The strongest part of the work was reducing uncertainty. The tool does not replace a human conversation; it makes that conversation easier to start.